Thank you for choosing C-CUBE as your trusted supplier of automotive protection films. This Shipping Policy is designed to provide you with all the necessary information regarding the shipping process for your orders.
Order Processing Time: Once you place an order on our website, please allow us 1-2 business days to process and verify the order details. During this time, we will check product availability, conduct quality control checks, and prepare your order for shipment.
Shipping Methods: We offer reliable shipping services to ensure your orders are delivered securely and efficiently. The shipping methods available may vary based on your location and the size of the order. The available shipping options will be displayed during the checkout process.
Estimated Delivery Time: The estimated delivery time for standard shipping within North America is typically 3-7 business days from the date of order processing. Please note that delivery times may vary depending on your location, weather conditions, and other unforeseen circumstances. We strive to meet these estimated delivery times, but we cannot guarantee specific delivery dates.
Order Tracking: Once your order has been shipped, we will provide you with a tracking number via email or through your user account on our website. You can use this tracking number to monitor the status of your shipment and estimate the delivery date. If you have any questions about the tracking information, please feel free to contact our customer support team.
Shipping Costs: For the majority of purchases, shipping costs are included in the product price, providing you with a hassle-free shopping experience. However, for certain large or special orders, additional shipping fees may apply. The applicable shipping charges, if any, will be clearly displayed during the checkout process for your review before you complete the order.
Shipping Restrictions: Please be aware that some areas may have shipping restrictions due to logistical constraints or local regulations. If your delivery address falls within one of these restricted areas, we will inform you promptly, and we will do our best to find a suitable solution.
International Shipping: For international orders, additional customs duties, taxes, or import fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Customs policies vary by country, so we recommend checking with your local customs office for more information.
Order Changes and Cancellations: If you need to make changes to your order or wish to cancel it after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, changes or cancellations may not be possible.
We want you to be completely satisfied with your purchase from C-CUBE. If for any reason you need to return a product purchased from our website and you opted for standard free shipping, please note that the cost of shipping the item back to us will be deducted from your refund. This is because we initially provided free shipping for your order.
Please ensure that the item is returned in its original condition and packaging within 3 business days of receipt, along with proof of purchase. Once we receive the returned item and verify its condition, we will process your refund accordingly.
At C-CUBE, we are committed to providing a seamless and reliable shipping experience. Should you have any questions or concerns regarding our Shipping Policy, please feel free to reach out to us through our customer support channels.